Tour operator: Rail Tours Touristik GmbH, GISA code 24011495 (for GISA query)
In accordance with the Package Travel Ordinance, customers’ money for package tours organised by Rail Tours Touristik GmbH are secured under the following conditions:
The deposit is paid at the earliest eleven months before the agreed end of the tour and amounts to 10 % of the tour price. The outstanding or total payment is effected at the earliest two weeks before the start of the tour - concurrently with the handover of the travel documents to the traveller. Any deposits or outstanding payments made in excess of this amount or made prematurely may not be claimed and are not secured. The insurance company is WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group (policy number 08-G648.606-J).
All claims must be lodged with the liquidator (WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group, Schottenring 30, 1010 Vienna, tel.: 050 350 355, email: firstname.lastname@example.org) within 8 weeks of the onset of insolvency, otherwise the claims will be lost.