Privacy policy of RAIL TOURS TOURISTIK GmbH

Our message

Customer satisfaction is our top priority. This means protecting your data is especially important to us. We are grateful for the trust you have placed in us by handing over your data for processing. As a symbol of the fact that we respect your rights and your privacy, we have formulated principles that we apply to the processing of your data:

  • We attach great value to transparency in the processing of your data. As a result we have paid special attention to our data privacy statement, in order to provide you with the necessary information on how we handle your data.
  • We consider it important for you to know the purposes for which we will use your data and when we will store them.
  • We inform you how and to what extent we will process your data in our data privacy statement.
  • We only process your data to the necessary extent and solely use such data for lawful and justified purposes.
  • In some cases we will ask whether you consent to the use of your data. In such cases you can decide for yourself how and when we use your data. For example, we will never send you unwanted electronic advertising.
  • In some cases we will also ask you on our website and in our app whether you wish to store certain information voluntarily. This may be beneficial in allowing you to carry out your next ticket purchase more quickly.
  • Similarly, we will only send you targeted special offers at your request. The decision is yours.
  • Our goal is to continually improve ourselves. Contact us if you have any concerns.
  • We live by our principles, especially in the area of data protection. In the next few paragraphs of this data privacy statement, you can find out how we process your data as part of our various data applications.

Our data privacy statement contains explanations on the following subjects